Thumbnail - Mishandled Baggage Rates Decrease

This year, the rate at which airlines mishandled bags dropped by 12.25 percent, according to a report released by air transport information technology company, SITA. The rate of 5.73 mishandled bags per 1,000 passengers was also the lowest since SITA began tracking mishandled bags in 2003. Of the bags that were mishandled in 2016, 77% were delayed, 16% were damaged, and 7% were lost or stolen.

Fortunately for travelers, the company also predicts more improvement in coming years. As part of an International Air Transport Association (โ€œIATAโ€) mandate, airlines are implementing technology upgrades in order to track each bag step-by-step from the checkpoint to its destination. Such technology will be required for all airlines in June 2018.


Mishandled Baggage Rates Decrease