Thank you for choosing FROSCH for your travel planning needs. We understand that each client is unique and has individual planning requirements. Please find below a summary of our services and corresponding planning fees, which may vary.
cruise & Land basic itinerary planning Fees
These packages are designed to provide a convenient and straightforward option for individuals who prefer a more structured and hassle-free travel experience. Cruise and Land packages can include air, transportation, hotel accommodations, and basic excursions or activities.
| Basic Packages | Per Reservation Fee | Expedited Fees** |
| 1-5 Nights | $50 | $75 |
| 6-10 Nights | $100 | $150 |
| 11 Nights or Longer | $150 | $225 |
cruise & Land complex itinerary planning Fees
A complex travel itinerary is a detailed and intricate planning that involves multiple destinations, modes of transportation, and various activities.
| Complex Packages | Per Itinerary Fee | Expedited Fees** |
| 1-5 Nights | $100 | $150 |
| 6-10 Nights | $200 | $300 |
| 11 Nights or Longer | $300 | $450 |
* If air is not booked with the package or cruise company you may incur additional air fees, see below.
** Expedited fees for priority service will apply to packages booked within 30 days of travel.
a-la-carte services
| Air & Rail Services | Per Ticket Fee (Reservations, Voluntary Exchanges & Refunds) |
Additional Information |
| Domestic Air (US, Canada, Caribbean, Mexico, and Inter-Country flights) | $40 | Maximum Fee per PNR $160 |
| International Airline Tickets | $60 | Maximum Fee per PNR $240 |
| Involuntary Exchanges or Refunds | No Fee | Due to Schedule Changes |
| Airline Mileage Tickets | $300 | Frequent Flyer Program Mileage Tickets |
| Rail Tickets | $40 |
| Hotel, Car & Transfer Services | Per Reservation Fee |
Additional Information |
| Hotel, Car and/or Transfer | No Fee | With Purchase of Air at Same Time |
| Hotel and/or Car Only | $25 | When Purchased Separately from Air |
Please note, fees are subject to change based on a trip’s complexity and services required, as determined by your travel advisor.
I HAVE READ, UNDERSTAND AND ACCEPT THE FOLLOWING:
- FROSCH will make every effort to honor the price as originally quoted; however, under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components.
- Flight confirmation is subject to availability and prices are subject to change before ticketing, including increases in the price of a seat, price for baggage, applicable fuel surcharges, or an increase in a government imposed fee or tax.
- Passport copies are required to confirm international air reservations.
- Once purchased, air transaction prices will not increase, except for potential charges resulting from government imposed taxes or fees. I consent to pay for such charges and authorize FROSCH to charge my credit card for such additional amounts. This consent applies to all travel arranged by FROSCH at my request, which includes US scheduled air transportation, and may be revoked at any time with respect to future travel for which I have not yet made payment. Five (5) years following the date of execution, this consent expires.
- I understand that additional air amenities, including but not limited to, upgraded seating, baggage fees and seat assignment fees, made at my request, are in addition to the quoted fare. I consent to pay for such charges and authorize FROSCH to charge my credit card for such additional amounts.
- Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs and taxes, and to reflect fluctuations in foreign exchange markets.
- FROSCH does not vet or guarantee quality or legitimacy of any home-share property rentals. FROSCH is not liable for any issues that may arise with a home rental.
- I have reviewed and accepted FROSCH’s Fee Structure on behalf of myself (and anyone in my party).
I acknowledge and accept there are cancellation policies, change fees, and penalties that apply to my travel plans and services, which have been provided to me in writing. I agree to all such cancellation policies, change fees, and penalties, and understand unused portions of travel vouchers are non-refundable.
If for any reason my credit card charges are later declined, reversed, or FROSCH is unable to receive payment for the travel plans and services, I acknowledge that this is a binding contract between myself and FROSCH, and FROSCH shall be entitled to recovery, including reasonable attorneys’ fees, incurred in connection with collection.
TRAVEL PROTECTION/INSURANCE
FROSCH offers many optional products and services to enhance every travel experience. Options such as travel protection/insurance help to protect passengers and their investment but are NOT automatically included in the cost of an itinerary. Travel protection/insurance works to protect against third-party default, delay, trip interruption, trip cancellation, emergency medical expenses, emergency medical evacuation/repatriation, baggage loss, baggage delay and more.
IMPORTANT: Travel protection/insurance is offered and recommended for everyone. If I do not elect to accept travel insurance, I understand that I may be responsible for all charges (including, but not limited to, loss of trip costs, additional cancellation fees/penalties, trip interruption costs, lost baggage costs and medical expenses incurred during travel) regardless of the reason a trip is not taken.
TRAVEL DOCUMENTS
Required travel documents, including passports, visas, and health/vaccination certificates are your responsibility. Valid Passports are absolutely required for all international destinations and the expiration date should be at least six (6) months following the return date of your trip. Some countries require that your passport have two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement is not met. For more information, see: https://travel.state.gov/content/passports/en/passports/FAQs.html.
When traveling domestically or internationally, the US Transportation Security Administration (TSA) and US Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight. Examples can be found here: https://www.tsa.gov/travel/security-screening/identification. Some examples are DHS-designated enhanced driver’s license, US Passport, a foreign government passport. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records. Additionally, a visa and proof of vaccinations may be required. Please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors, including past criminal record, may contribute to the decision of the local immigration official(s). Should a visa not be issued, FROSCH is not responsible for lost payments made toward the contemplated trip. If traveling to or through Canada, travelers with a Driving While Intoxicated (DWI) or other conviction record, should always check whether current rules exclude admission, and potential waivers. FROSCH feels it is an invasion of privacy to make such an inquiry. The final decision of entry rests with the immigration or border services officer. For more information see: https://www.canadianimmigration.com/inadmissibility/enter-canada-with-a-dui/ and https://www.canadavisa.com/entering-canada-with-a-dui-conviction.html.
Visit the US State Department website at https://travel.state.gov on a regular basis for information regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States. Required or advised inoculations you decide to obtain upon the advice of your personal physician may need to be administered in a series of doses months ahead of your planned departure, and such time elements should be taken into account by you when making deposits and/or nonrefundable final payments. Visit the websites of the US Centers for Disease Control (https://www.cdc.gov) and the International Society of Travel Medicine (https://www.istm.org). Travel to certain destinations may involve greater risk than others. FROSCH urges clients to remain informed on a daily basishttps://www.cdc.gov a style= as to current news, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at: http://www.state.gov, http://www.tsa.gov, http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov and http://www.cbp.gov.
The Smart Traveler Enrollment Program (STEP) is a free service provided by the US Government to US citizens who are traveling to, or living in, a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Registration is recommended and can be completed by going to https://step.state.gov/step/.
BY OFFERING TRAVEL FOR SALE TO PARTICULAR DESTINATIONS, FROSCH DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT EACH TRAVELER’S OWN RISK.
terms & Conditions
Refer to the FROSCH Terms and Conditions, including the Assumption of Risk and Limitations of Responsibility provisions of the Terms and Conditions located at https://www.frosch.com/frosch-waiver.
Thank you for choosing FROSCH.